Terms & Conditions
Introduction:
These Terms and Conditions govern the use of Firnic Group’s website and the purchase of products from Firnic Group of Company Limited. By accessing our website or placing an order, you agree to these terms.
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Use of Website
- Users must be at least 18 years old or access the website under the supervision of a parent or guardian.
- Firnic Group grants a limited, revocable license to access and make personal use of the website, but not to download or modify it without express written consent.
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Product Information
- While we strive to provide accurate product descriptions, Firnic Group does not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free.
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Pricing
- Prices for our products are subject to change without notice.
- Firnic Group is not liable for any pricing errors and reserves the right to cancel orders arising from such errors.
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Order Acceptance
- Firnic Group reserves the right to refuse or cancel any order for any reason.
- Upon order cancellation, any applicable charges will be refunded.
Limitation of Liability
- Firnic Group is not liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our products or website.
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Governing Law
- These terms and conditions are governed by and construed in accordance with the laws of the government of Ghana
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Changes to Policies
- Firnic Group reserves the right to modify these policies at any time. Changes will be effective immediately upon posting on the website.
Customer Care
At Firnic Group, we prioritize customer satisfaction and aim to provide the best customer care services. If you have any queries or need assistance, feel free to contact us on our various channels. Our dedicated team is here to help you with any concerns or questions you may have.
Privacy & Safety
At Firnic Group, we understand the importance of privacy and safety when it comes to our customers' personal information. We utilize secure payment gateways and adhere to strict data protection measures to ensure that your information is safe and protected. Our privacy policy outlines how we collect, use, and safeguard your data, ensuring transparency and trust in our business practices.
Wholesale Inquiries
Interested in retailing our premium products? Firnic Group welcomes wholesale inquiries from retailers looking to stock our high-quality merchandise. With a focus on building strong partnerships, we offer detailed information and support for wholesale opportunities. Get in touch with us to explore the potential of showcasing our products in your retail environment.
Payment Methods
- Secure Credit / Debit Card Payments
- Convenient PAYSTACK Transactions
- MTN MoMo, AT Money, and Telecel Cash
- Offline Payments Accepted